Cody Higgins
Menu

Cody Higgins

Integrations specialist. Microsoft 365 / Entra, secure file transfer, and homelab systems.

Request full resume

[email protected]·[email protected]· Southwest Florida·LinkedIn

Request full resume

This page is a public teaser. The full resume PDF (including deeper employer detail) is shared only after Cody Higgins or Peasant Master approves your request — never auto-sent from this form.

Now

  • Enterprise MFT and vendor SFTP integrations
  • Entra ID, SSO, Graph, DocuSign admin
  • Homelab: UniFi, Proxmox, Tailscale, local AI

Experience

  • IT Systems Administrator

    Discovery Senior Living · ≈ Sep 2025 – Present

    • Own enterprise MFT / vendor SFTP integrations (including GoAnywhere): design and run secure file handoffs with monitoring so transfer failures surface instead of failing silently.
    • Administer Microsoft Entra ID, SSO, and Graph-backed identity paths for access and signing workflows.
    • Run DocuSign administration with Entra SSO so signing stays on one identity path.
    • CRM systems administration — users/roles, integrations, data hygiene, and day-to-day admin support for sales/ops CRM workflows.
    • Support Microsoft 365 tenant operations (permissions, collaboration, escalated identity and file-transfer issues).

  • IT Specialist / System Administrator II

    Florida Gulf Coast University · Fort Myers, FL · Present

    • Escalated Microsoft 365 support (Outlook, Teams, SharePoint, OneDrive).
    • Tenant administration, permissions, and security settings for complex M365 issues.
    • Partnered on M365 updates and wrote knowledge-base articles for the team.

  • UEM Engineer

    Trust Technical Consultants · Remote · Jan 2023 – Present

    • Lookout Mobile Threat Defense integrated with Ivanti Neurons MDM across 5,000+ devices.
    • Led MDM activations and migrations with zero downtime and ~95% satisfaction.
    • Incident response and threat hunting with forensic analysis and reporting.

  • IT Specialist II

    Softrim LLC · Estero, FL · Jan 2022 – Dec 2024

    • Active Directory accounts and permissions for 500+ users.
    • Hybrid on-prem / Azure infrastructure; software and hardware rollouts for 800+ endpoints.
    • KnowBe4 phishing training for 500+ employees; iPad time-clock rollout (50+ devices).

  • Coxswain

    NOAA · Jan 2018 – Dec 2022

    • IT troubleshooting and system install/repair work with the IT department.
    • Navigated jet and propeller boats for scientific and diving operations (5,000+ nautical miles).

  • Coxswain | E-5 Sergeant

    United States Army · Jan 2014 – Dec 2018

    • Modular Warping Tug coxswain for the Army’s modular causeway company; $1.5M equipment.
    • NCO leadership, training, and guidance for 8 soldiers.

Education

  • M.S. Cybersecurity and Information Science

    Western Governors University

    Listed on resume; professional summary also describes pursuing the master’s.

  • B.S. Entertainment Business

    Full Sail University · 2013

Certifications

  • CompTIA PenTest+
  • CNSP — CompTIA Network Security Professional
  • CompTIA Security+
  • CompTIA CySA+
  • MCTS
  • ISC2 CC (mentioned in resume summary)

Selected work

  • GoAnywhere MFT

    Enterprise managed file transfer with GoAnywhere — secure vendor handoffs and monitoring so failures surface instead of failing silently.

  • Entra / DocuSign SSO

    Entra ID SSO into DocuSign so signing stays on one identity path.

  • Secure remote access

    UniFi + Tailscale + least privilege — remote admin without exposing the LAN.

Skills

Integration
GoAnywhere, SFTP, SQL, Vendor onboarding
Identity & M365
Entra ID, Graph, SSO, SharePoint, Power Platform, Active Directory, IAM
Endpoint & security
MDM / UEM, Lookout MTD, Ivanti Neurons, Incident response, CySA+ / PenTest+
Infra
UniFi, Proxmox, TrueNAS, Tailscale, Linux, Azure
Automation
PowerShell, Git, APIs, Agents